IT Support Technician
£16,500 to £20,000 per annum
RoundWorks IT is expanding! Were looking to bolster our IT Support team with ambitious, hard-working and driven IT individuals. The RoundWorks ethos is built around our golden rule: Treat others as you wish to be treated. Its our mission to provide cost-effective solutions and honest IT services for businesses nationwide.
Our ideal candidate will have at least one year of real-world IT Support experience under their belt. Were looking for a good foundation of technical basics (see below), with a fantastic ability to communicate and deliver a great customer experience. Youll also be willing to go the extra mile to deliver outstanding customer service.
Youll need a full UK driving licence and your own transport, as youll be required to travel to our clients sites.
This role is an exciting challenge for someone looking to join a fast-paced, rapidly-growing IT service provider offering genuine opportunities for progression.
Your skillset should include:
Desktop troubleshooting skills with a good understanding of Microsoft Windows and MacOS operating systems.
Good troubleshooting skills with Microsoft Office products.
Experience of Windows Server, Active Directory & Microsoft Exchange.
Basic understanding of networking including TCP/IP, DNS, DHCP, firewalls and routers.
Good understanding of cloud-based services (Office 365, Azure and VoIP).
Basic understanding of Hyper-V and other virtualisation technologies.
The ability to use IT endpoint management software, whilst ensuring a high level of attention to detail by documenting notes on ticketing and documentation systems.
The ability to configure desktops, laptops and other IT hardware for clients.
What RoundWorks IT are offering:
A competitive salary package of £16,500 to £20,000, depending on experience.
Workplace pension scheme.
Opportunities to progress to more senior positions as they become available.
The perfect opportunity to develop your IT knowledge and skillset.
28 days annual leave.
Free onsite parking at our offices in Mansfield.
How to apply
To apply for this role, please email your CV and covering letter to email@example.com by 31st August 2018. For more information about RoundWorks IT, please visit www.roundworks-it.co.uk.
Please note: This job is not covered by BeSpotted applicant protection.