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lExternal Reference JN-112019-103260 We are representing a client in Sheffield who is looking for someone to join their team on a temporary basis for 3 months. Duties include: Create appointment schedules for field staff and provide full details to the client including confirmation letters. Answer queries from the clients regarding company programmes the same working day. Provide support and information to other department when requested Update the database with reports provided by the field team within the client specific SLAs. Answering inbound telephone calls within agreed timescales. All voice mails to be responded to within 6 hours. Administering questionnaires to clients General admin support as required Assisting new members of staff during induction and probation periods Assisting with colleagues work during absences Attending meetings and training sessions as required Any other request made by a Manager or Director Providing holiday cover within the health surveillance team Experience in an office environment is desirable Experience of dealing with clients/customers is desirable Knowledge of Outlook and Word is essential and knowledge of Excel and PowerPoint is desirable. Experience in diary management is desirable. Experience within a role requiring good geographical knowledge is desirable. Skills Customer Service skills Good administration skills Good UK geographical knowledge Diary management skills Organisational skills Exemplary communication skills Good telephone manner Proficiency in Word, Excel, PowerPoint & Outlook Time planning and priority setting Good Interpersonal skills Flexible in approach Opening hours between 8am - 6pm (37.5 hours per week - Hours to be confirmed by the manager) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy Please apply with your CV to: Danielle Castrignano
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