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Customer Service Advisor
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Full Time

My client, a national organisation are actively seeking a Customer Service Advisor to join the Customer Care team based in Nottingham. Job Description As the Customer Service Advisor you will: Provide excellent Customer Service via inbound calls Be the first point of contact for all Customer Service queries Problem solve, manage queries and provide solutions Ensure customers are put at the heart of everything you do The Successful Applicant The ideal candidate for the Customer Service Advisor MUST: Have a professional and friendly manner Be confident working with CRM systems and MS Office packages Demonstrate empathy and resilience when liaising with customers Ideally have worked within call centre and customer service, though this is not essential What's on Offer Competitive salary Additional Benefits Monday - Sunday rota 5 out of 7 days Mon - Fri, 8.30am - 7pm, Sat and Sun 8.45am - 4.30pm 35 hours per week Contact: Neil Bradbury Quote job ref: 14035172
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