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1st Line Support Engineer
Penguin Recruitment

Full Time
West Bridgford

Here we have a great opportunity for a Entry-Level or Graduate IT Support Engineer to join our clients current service desk team as a 1st Line Support Engineer. Our client is a rapidly growing IT organisation with a strong business presence in Corporate, Manufacturing and Education Sectors and has swelled to a headcount of 600 in just 8 years of operation. As a 1st Line Support Engineer you will be providing telephone and web-based support to their prestigious client base supporting Server, Storage, Cloud and Virtualisation Technologies. As the 1st Line Support Engineer you will be providing support on a ticketing based system with roles being escalated as required as well managing and logging faults and creating reports. To be considered applicants will require the following experience: Strong academic background to A-Level or Degree-Level within an IT or Computing based subject Knowledge on Exchange server, Active Directory and Windows Software Suite Experience and/or knowledge of Server, Storage and Cloud Technologies To be customer service orientated with a great telephone manner Interviews are taking place immediately with a ASAP start date, therefore to be considered please send an up to date CV to nav.shoker@penguinrecruitment.co.uk or call Nav Shoker on 0121 442 3920.
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