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Customer Service Advisor

Full Time
£16,009 per annum

LOCATION - Annesley, Nottingham, M1 j27 Salary - £16,009 We are looking for ENERGETIC and ENTHUSIASTIC customer service individuals who want to be a part of a passionate team supporting Countrywides estate agency network. You will be working for the UKs largest property services group we serve our customers in multiple locations across more than 50 brands. We have unparalleled coverage of the UK property market, and we are uniquely placed to support our customers across the residential and commercial property markets. We are on the lookout for driven Customer Service Advisors to come aboard who share the same passion for customer service as we do. Working in a large vibrant centre, you could be joining a team supporting our branches or one of our many specialist teams. With plenty of opportunity to move around teams as you progress. The role: Demonstrating your passion for working with people, by taking ownership of customers queries and see them through to a positive resolution. Applying your knowledge to support our customers in an efficient and engaging way, so you will need an excellent telephone manner coupled with good administration skills displaying excellent attention to detail. Establishing and building strong relationships with our customers and colleagues demonstrating excellent customer service skills, and developing them further. Being a Team Player! Confidently engaging and participating in team meetings and training which will ultimately support our customers. In an industry such as property, compliance is key, therefore you will need to study and gain relevant industry qualifications. What you get in return for a career with Countrywide: 23 days annual leave increasing with long service Pension scheme Full training provided with excellent career progression opportunities throughout the business, including industry recognised qualifications Outstanding discounts across retail, entertainment, travel and health
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